| Category | Q&A |
 How to buy?
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You can either place an order by e-mail to sales@allwin.com.tw or by fax to +886-2-8512-3391.
Indicate the following information in your email or fax:
* The model that you are interested to evaluate.
* The quantity
* Complete contact information including company name, delivery
address, Tel / Fax number and e-mail address.
* Contact Person name
* FEDEX/DHL etc. account number (if applicable); if not available, will
add the freight to P/I. An additional amount will be charged over and
above the FOB prices indicated. Terms and conditions apply.
Indicate the following information in your email or fax:
* The model that you are interested to evaluate.
* The quantity
* Complete contact information including company name, delivery
address, Tel / Fax number and e-mail address.
* Contact Person name
* FEDEX/DHL etc. account number (if applicable); if not available, will
add the freight to P/I. An additional amount will be charged over and
above the FOB prices indicated. Terms and conditions apply.
Depending on the situation, we accept either of the following:
a) T/T in advance.
b) Via Credit Card and paypal account in advance.
The Credit Card form and Paypal account log in can be found under
Paypal.
c) 100% Irrevocable L/C at sight in our favour as soon as place the
order.
d) Payment way can be negotiated for big volume orders as well.
a) T/T in advance.
b) Via Credit Card and paypal account in advance.
The Credit Card form and Paypal account log in can be found under
Paypal.
c) 100% Irrevocable L/C at sight in our favour as soon as place the
order.
d) Payment way can be negotiated for big volume orders as well.
This depends on the model as well as if there are any special requirements needed.
a) For samples, it is normally within 7 working days of receipt of
payment if there is stock in house.
b) For formal orders, it's normally within 4 weeks but also depending
on the situation, delivery date would be confirmed on the PI or
customer's order.
a) For samples, it is normally within 7 working days of receipt of
payment if there is stock in house.
b) For formal orders, it's normally within 4 weeks but also depending
on the situation, delivery date would be confirmed on the PI or
customer's order.
Depending on the country and city, it can take approx. 1 to 5 working days after receiving T/T.
a) Basically, we suggest you to use your own forwarder and account for FOB Taiwan(HK) term and freight control, please provide us the necessary information of assigned forwarder and account number on your order.
b) Freight charges depend on the freight forwarder, the volume, the weight, the dimension, the shipping way, the service you choose and the country.
b) Freight charges depend on the freight forwarder, the volume, the weight, the dimension, the shipping way, the service you choose and the country.
a) Send your Order by e-mail to sales@allwin.com.tw or fax to +886-2-8512-3391.
b) A Proforma Invoice will be issued if necessary.
c) Payment to Allwin account or L/C received.
d) Please e-mail or fax us a copy of the bank transfer indicating
payment made already.
e) Dispatching of your order on receipt of payment.
b) A Proforma Invoice will be issued if necessary.
c) Payment to Allwin account or L/C received.
d) Please e-mail or fax us a copy of the bank transfer indicating
payment made already.
e) Dispatching of your order on receipt of payment.
No. It is our company policy not to offer free samples, please do not request for free samples.
As such enquires will not be entertained. But we provide samples 30-day money back guarantee policy, if you are not satisfied with the sample within 30 days from the date of delivery.
As such enquires will not be entertained. But we provide samples 30-day money back guarantee policy, if you are not satisfied with the sample within 30 days from the date of delivery.
Basically, if the client is not satisfied with the sample within 30 days from the date of samples arrive at clients's house, just send the sample back to us in its original packing, Once we receive and test that it's in a new re-saleable condition, we will refund the cost of the sample back.
For more detail, please refer to
Samples 30-day money back guarantee policy.
For more detail, please refer to
Samples 30-day money back guarantee policy.
